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Terms & Conditions

Disclaimer

The content of this website is general and is provided for information purposes only, it is not intended to treat, cure, prevent or, diagnose any disease or condition. Nor is it intended to prescribe in any way. The material on this website is not and should not be regarded as advice, including legal or medical advice.

As with all essential oils, never use them undiluted. Do not take internally unless working with a qualified and expert practitioner. Store away from children and pets. If applying an essential oil to your skin always perform a small patch test to an insensitive part of the body (after you have properly diluted the oil in an appropriate carrier).

To the fullest extent permitted by law, Mmerci Encore does not give any express or implied warranties and makes no representations in relation to the website. In particular, where reasonable care is taken in its preparation, Mmerci Encore does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice when it is prudent to do so. You should make and rely upon your own assessments and enquiries to verify the accuracy of the information provided.

 

1. General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

This Website also contains links to other websites, which are not operated by Mmerci Encore (the "Linked Sites"). Mmerci Encore has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. In addition, to the fullest extent permitted by law, Mmerci Encore does not warrant that the website itself is free from computer viruses or other defects or that your access to the website will be continuous or interrupted. Mmerci Encore accepts no liability arising from your access to this website.

2. Prohibition

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act (Cap. 50A, Rev. Ed. 2007). Mmerci Encore will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

3. Intellectual property, software and content

The intellectual property rights in all software and all text, images, photographs, logos, illustrations, descriptions, data and other materials provided on the website are collectively referred to as “Content”. Content made available to you on or through this Website remains the property of Mmerci Encore and are protected by Singaporean and international copyright laws and treaties around the world. All such rights are reserved by Mmerci Encore. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Mmerci Encore and all related graphics, photographs, logos, and product and service names are trade marks (both registered and unregistered) of Mmerci Encore Pte Ltd or its affiliates in other countries. These trade marks, logos and other proprietary graphics may not be used in connection with any other product or service without Mmerci Encore’s express prior written consent.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Mmerci Encore. No license or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the expressed written permission of Mmerci Encore.

4. Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery & Returns notice for further information.

Mmerci Encore retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

- Our Contract

A contract between us will not be formed until we send you a confirmation by e-mail that we have received payment in full and the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

- Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

- Payment

Please note that all payments are done through PayPal. Goods will not be dispatched until your payment via Paypal has been approved and accepted. Your card will be debited once the order has been accepted. Please see User agreement for PayPal Service for further detail.

5. Disclaimer of liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Mmerci Encore  and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Subject to the provisions of consumer protection legislation that cannot be excluded, Mmerci Encore accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, Mmerci Encore will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, Mmerci Encore limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply. 

6. Linking to the website

You are cool to link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

7. Indemnity

You agree to indemnify, defend and hold harmless Mmerci Encore, its directors, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

8. Variation

Mmerci Encore shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

9. Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly.

Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

10. Comments and complaints

We welcome your feedback and will try to resolve any disputes should they arise. Please email us at hello [at] mmerciencore [dot] com if you have any comments or complaints.

11. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

12. Governing law and jurisdiction

This agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore.

In the event of a dispute, controversy, or difference arising out of or in connection with this agreement, the parties shall attempt to resolve any such dispute, controversy, or difference through negotiations.

If the matter is not resolved by negotiation, the parties agree that all disputes, controversies, or differences arising out of or in connection with this agreement shall first be submitted to the Singapore Mediation Centre for resolution by mediation in accordance with the Mediation Procedure for the time being in force. The parties agree to participate in the mediation in good faith and undertake to abide by the terms of any settlement reached. In the event any such dispute, controversy or difference has not been resolved by negotiation and mediation, then both parties agree to irrevocably submit to the jurisdiction of the courts of the Republic of Singapore in respect of such all disputes, controversies or differences arising out of or in connection with this agreement. We hope it never has to come to that.

13. Entire agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Mmerci Encore. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by an owner of Mmerci Encore.

 

SECURITY & PRIVACY

Mmerci Encore strives to ensure security, integrity and privacy of personally identifiable information of its customers. Mmerci Encore uses a variety of physical and electronic security measures including restricting physical access to its offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised access, modifications or disclosure.

Mmerci Encore ensures that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. Mmerci Encore guarantees that the information entered on our site will not be disclosed to any external organizations or third parties.

Please note: your email address will be used to receive information about new products and special offers when you subscribe to Mmerci Encore updates. If you do not wish to receive updates, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list.

Mmerci Encore may suggest links from other sites to our customers. We are not responsible for any of the content on these sites and cannot be held liable for any possible damages incurred from that content.

Privacy Policy

Mmerci Encore is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

1. Your Consent

We will not sell your personal information and credit card information to any third party without your permission, but we cannot be held responsible for the actions of third party sites from which you may have linked or been directed to the Mmerci Encore website.

2. Communication & Marketing

If you have made a purchase from Mmerci Encore and have requested to be on our mailing list, we may occasionally update you on our latest products, news and special offers via e-mail. You may also opt-out from receiving any marketing communications via our ‘unsubscribe’ link in any email communications, which we might send you.

3. Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.

5. Disclosure of your information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

- in the event that Mmerci Encore  sells or buys any business or assets;

- if Mmerci Encore  or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or

- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Mmerci Encore, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.